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Query answered


I purchased a bracelet two weeks ago in Newmarket and unfortunately the clasp broke. Could you please give advise me how to get it repaired. Thanking you in advance.


We don’t sell in Newmarket, so this is not one of our bracelet,
but generally the jewelry has to be retreaded completely when the clasp has broken

Fortunately in most o our designs only the clasps have to replaced and those can be found in handicraft stores where someone can usually replace it for you, has in professional jewelry shop (for a higher price and higher quality work)