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Query answered

Question:

I purchased a bracelet two weeks ago in Newmarket and unfortunately the clasp broke. Could you please give advise me how to get it repaired. Thanking you in advance.

Answer:

We don’t sell in Newmarket, so this is not one of our bracelet,
but generally the jewelry has to be retreaded completely when the clasp has broken

Fortunately in most o our designs only the clasps have to replaced and those can be found in handicraft stores where someone can usually replace it for you, has in professional jewelry shop (for a higher price and higher quality work)

guy